Headquartered in West Suffield, Connecticut; West Side Oil specializes in residential heating & cooling. Our technicians are trained, knowledgeable, prompt and courteous, providing all of our clients with individual attention.
At West Side Oil, we take pride in our workmanship and our customers are treated like family. We stand behind our principals, and character of being upfront and honest with our customers. If you’re looking for quality service and affordable home heating and cooling options – we’re the team for you.
"Fantastic service! The electrician who came to my office was on time, professional, and took the time to explain everything clearly. He worked efficiently and left no mess behind. The job was completed to perfection, at a fair price! If you’re looking for reliable and top-quality service, I highly recommend calling them – you won’t be disappointed!"
We needed an entirely new heating and AC system with new duct work. Bryan did a careful job in assessing our equipment needs and proposed several solutions. It was very reassuring to always have him available to answer our questions and help us work though the decisions. The project began right on schedule. Richie & Bryan brought in an impressively large number of skilled techs and workers to remove our old oil tank and hot water heater as well as all the old ductwork. The home is 18th century and therefore has peculiarities; the crew was impressive in how they creatively and persistently worked to adapt and solve those challenges. They had great respect for maintaining the interior finishes in the rooms while installing a very modern high tech system. Despite the huge scope of the job, they a ways paid attention to each small detail such as carefully sealing every building penetration and painting and color matching the hangers for the plumbing pipes in the basement. It’s a joy to work with a company that has great pride in their work. CeCe in their office answered our calls and emails very quickly and was a great support in moving the installation along quickly to such a great conclusion. An update from my original review. Rich and his team have provided great maintenance visits over the last two years. There was a recent issue that needed service and Westside very graciously handled it under warranty. The true test of a company is how they handle a problem and they proved themselves again to be a superb choice. We are lucky to have linked up with them for this investment and have them as a partner.
I like to thank John and Michael for a fantastic job replacing my shower. They were very professional. I would recommend Westside oil. Prices were very fair .
West Side Oil is a great company to deal with. They're always friendly and they show up when they say they will, without issue. Thanks again, West Side Oil!
West Side Oil is superior in my eyes. I have had an oil tank, burner and indirect install done. The team were very polite. Told me exactly what they were going to be doing. I really can’t thank them enough. They were so good, so professional also fun to have working on the units, hearing them work together. You won’t be disappointed if you go with WSO for any job that they handle.
West side is our Go to company for service on our furnace and oil delivery. Top notch customer service and knowledge. I would highly recommend this company to anyone!
Rich C., the owner, and his crew recently installed a new boiler in our home. Westside has provided other services to us in the past. As before, my wife and I are very satisfied with this recent installation. Rich is knowledgeable, efficient, works well with his crew, is conscientious and is patient with customer questions. He is also diligent in responding to installation follow-up issues that may arise. He earns 5 stars in my book. -John M
After having our chimney inspected and having a piece of our boiler break, we were quoted with one option, replace the entire chimney and boiler system. We decided to obtain a second opinion and Jordan was quick to come out and discuss several options that may work. After finding a solution which saved us nearly $15k, we decided to continue with West Side Oil. The entire process was discussed and simple to understand. Everyone was friendly and displayed in depth knowledge of every aspect of the system. We ended up getting a Direct Vent boiler installed and our water heater moved and replaced. A large crew spent two days at the house and the level of detail is astonishing! From cleaning up old pipework to ensuring their boots were covered when coming in the house, this crew cares. We can tell this company is about getting the job done right and doing what is best for the costumer. At no point did anyone from West Side attempt to upsell any product or other service. Jordan discussed all options until we figured out what worked best for us and our situation. Turn around time was quick to have the install completed. Couldn't be more excited to use West Side Oil again in the future!
Great experience. For 5 days my oil burner was turning off & the people I originally called didn't resolve it in this time, it was getting very stressful , so I called West Side Oil and they fixed it that day. Special thanks to Jay for solving and correcting the problem. Everyone was great from Rachel & the 2 other girls that helped me on the phone plus Al, Tyler and Dominick. Everyone was professional and understanding. Highly recommend. Thanks again...
Saves the day every time we need them. Reliable and show up when they say they will.
We at West Side Oil are here for you, 24 hours a day, 7 days a week. Contact us for annual maintenance, plumbing work, installation of a complete heating and cooling system, fuel oil, or emergency service.